We’re committed to providing the highest quality service at every stage of your relationship with us. From helping you to select the products you want, throughout the installation process and beyond, we’ll be on-hand to offer you advice and support, as well as listening carefully to your requirements.
When you make a free, no-obligation appointment with Pinnacle, one of our home improvement specialists will visit your home to discuss what you need from your new windows. We’ll listen carefully to how you want your windows to look, and what benefits you want to get out of them; from warmth and sound-proofing to tighter security and privacy. We’ll offer recommendations for designs that will suit your home, but always leave the choice up to you.
Our surveyor will confirm the designs and options you’ve ordered. They’ll check all the measurements to make sure that our home improvements will be a perfect fit. And if you need planning permission, we can take care of that for you too.
At Pinnacle we only use the best materials to ensure all of our windows meet our exacting standards. We apply strict quality-control procedures at every stage of production, and we never compromise. From our specially treated timber frames to the unparalleled quality of our glass panes, every part of your window is meticulously crafted and guaranteed to be reliable and durable.
All of our installers are thoroughly trained according to our exacting standards. They’ll get the job done on time and with minimal fuss or mess. Your furniture will be protected by dust-sheets or carefully moved where necessary. All our installers are friendly, knowledgeable and happy to answer any questions you may have. Your new windows will be installed to the highest standard and we’ll leave your home as clean and tidy as we found it.
At Pinnacle we’re committed to giving exceptional customer service, and to this end we do our utmost to make your relationship with us as simple and hassle-free as possible. Whenever you need to contact us, whether it’s to check the schedule or confirm a detail about your windows, you’ll know who to speak to. Another common sense solution from Pinnacle.